I have a default address saved in my Shopify customer profile. Recently, while placing an order, I chose to ship the item to a different address — one that I entered manually during checkout.
After placing the order, I noticed that the new address was automatically added to my profile and set as the default address, replacing my original one — without any notification or consent.
This is a serious issue. It can cause confusion or shipping errors in future orders, especially if the customer isn’t aware their default address has silently changed.
- Why is Shopify updating the default address automatically?
- How can I prevent Shopify from saving new addresses to my profile or changing the default?
I believe new addresses should only be saved to a customer’s profile if explicitly confirmed by the user — not automatically as a side effect of checkout.
Any advice, explanation, or workaround would be appreciated.