How can I get access to this new Store Migration app mentioned here?
cc: @Liam-Shopify
Hi Daniel,
It appears this app will only be available to merchants that identifier as a migrating from a different platform via the signup questionnaire - in those cases the Store Migration app will be available to download in admin.
I have a client who is migrating from WooCommerce, and I had to transfer the dev store to a Shopify plan to approve charges and use the Ablestar importer app. Unfortunately, the app isn’t working as expected.
Would there be any way to access the Store Migration app from this store?
Also, I was wondering if that questionnaire you mentioned is available for dev stores.
I’d really appreciate any guidance you can provide.
Hi @Liam-Shopify never mind, I realized the app had to be available through the app store, since some users had already been using it. I just appended the app’s name to the app store URL and was able to install it.
Unfortunately, it doesn’t pull data directly from WooCommerce, so you have to work with CSVs. In that case I rather use Matrixify since it’s a more mature app. Also, it looks like the Store Migration app only handles products and customers, not orders.
In any case, I’m still waiting to see if the Ablestar team can resolve the issue, as I’d rather not have to deal with CSVs when there are tens of thousands of orders and customers.
cc: @Daniel_Ablestar
Hey @daniel I apologize for the problems with the import.
Could you share you ticket # here and then I’ll follow up there? If it’s the ticket I think it is, we figured out the issue on Friday and we’re working on a fix, but I’ll be able to provide more details there.
Best,
Daniel
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Hi @Daniel_Ablestar thank you so much for your quick response! I’m not seeing any ticket number in the emails I receive from Alison. I’ll send you a direct email to avoid adding too much noise to this thread.
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