Theme editor collapses on edit

Short description of issue

When making a change to any section in the theme editor, the windows collapse as shown in the video. Video: Shopify theme editor issues · Shopify - 12 April 2026 | Loom

Reproduction steps

Go into the theme editor and edit text in the hero banner. The issue occurs on any change to a text or textarea field.

Additional info

Other themes in the store do not experience this issue. So this issue is isolated to this theme.

I did install the theme on another store and can confirm we did not experience the issue there. So the issue is specifically this one store.

If this is a theme code issue, any advice on how we can troubleshoot it would be appreciated. It is a custom theme. CLI theme check does not flag any errors.

What type of topic is this

Troubleshooting

Hey!

This is the kind of bug that drives you crazy because it looks like a Shopify bug, but it’s almost always a small logic error in the theme.

Since it’s specific to this store and theme, I’m betting on a conflict with Shopify Design Mode events.

The solution to isolate the culprit !

Open your main scripts file (often global.js or theme.js) and look for lines that look like this.

document.addEventListener('shopify:section:load', ...) or shopify:section:select.

If you have a script that tries to reset a slider or component with every change, it might crash and reset the editor interface.

To test, temporarily comment out these blocks and see if the editor stops closing.

If that’s not it, also check your {% schema %} tags.

A single missing quotation mark or special character in a label or default value can cause the JSON rendering to crash on the admin side, resulting in this immediate collapse.

Keep me posted :wink:

I am having the same issue on two separate Shopify websites, both of which use the Concept theme. The issue persists when testing other themes and on other devices. Just started happening, I see the original post was April 11th, so assuming this might be a Shopify issue. No idea how to fix this currently.

I can confirm this issue is no longer isolated to my theme. It is occurring even on the default Horizon theme and on other stores.

Screenshot from the default Horizon theme.

Has anyone reached out to Shopify support? I am sure this issue is not limited to just us

To be honest, reaching out to their support is generally a waste of time. Hence why I posted here.

The issue does seem to have resolved itself for me though.

Disregard, the issue is back again. I had a good run of actually being able to make some edits before it resurfaced.

I am running into this issue as well

Shopify don’t actually care.
Try disabling any browser extensions, like Grammarly. This fixed it 50% of the time for me. The issue comes and goes now.