Has anyone built an entire store, spent hours upon hours, only to have it taken down and be told they have to pay $100 to fix the problem and search for the value in what could be lost if they don’t pay that? I’m fuming because this happened to me today, and I was told Shopify will not rectify the problem because a corrupt image leaked through their firewalls and, as a result, corrupted my store. i see nobody has mentioned it, and I refuse to pay that money based on two things: 1, it’s not my fault, and 2, the guy called me grumpy… well yeah, I’m grumpy, all my hard work is being held for ransom! anyone have this happen and told to pay this to keep your hard ass work? I’m a little grumpy now, so
Uhhh this sounds like either a scam or you got hacked or something.