This issue was a major discussion point in the Shopify Partners Slack group before it was closed, and it urgently needs attention from the Shopify Experts team. For the past six months, someone has been impersonating Shopify Experts using fake Gmail accounts (e.g. mattatvoltage@gmail.com ). They’re …

[image] voltage: had a hard time downloa Actually, I emailed the scammer, and they replied to me, and through that, I got the email header.

This has been happening to me for the past few weeks, it’s absolutely frustrating. Some of my clients have fallen for the scam and have been bombarded with emails asking for payment of at least £650 for the audit and to give them access to their account. I actually replied to their email and was in …

I actually think it could be an AI agent or a bot that is doing most of the work, as when I replied to them they didn’t seem to notice that they had been emailed by the person they were impersonating! They then went on to arrange a Google meet meeting with me and started pestering ME for payment for…

Are you contacting general support to trying to get to partner support through the partner dashboard. also type “support-advisor”/“human” to try to bypass such bots faster. Could be bots but generally you can get those to go off topic easier. But lots of things are tiered, initiator is not alway…

They just sent me an Upwork contract for the audit. Maybe we could contact Upwork and report their Upwork account? [IMG_9957]

I joined Upwork to see his profile, he’s from nigeria and already has some completed jobs. Not sure if he’s the only one that is doing the work, there’s probably more of them [IMG_9958] [IMG_9960] [IMG_9959]

Yeah the harder part is backtracking it to an actual partner account, you’d have to like setup a honeypot store and have them use a collab account? And then prove everything? And if they are NOT a partner it can be a deadend if not a waste of time(except to play detective :man_detective: …

In the emails I had with them they were asking to be added as a staff account with the gmail email address they created so it would be difficult to block them

I’m all of a sudden getting emails routinely from people who have been contacted by scammers impersonating me, with crappy random gmail addresses with my name in it, but luckily most cottoned on to the fact something isn’t right and messaged me directly through my partners/experts page or found my w…

Urgent: Experts Directory - Fraud/Phishing Scam & Impersonating Shopify Experts

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voltage November 10, 2025, 5:50pm 17

You can try reporting this here: Report a partner violation - Shopify

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Urgent: Experts Directory - Fraud/Phishing Scam & Impersonating Shopify Experts

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