This issue was a major discussion point in the Shopify Partners Slack group before it was closed, and it urgently needs attention from the Shopify Experts team. For the past six months, someone has been impersonating Shopify Experts using fake Gmail accounts (e.g. mattatvoltage@gmail.com ). They’re …

This is an ongoing issue for us, too. Fortunately, most of our clients have recognized that something is not quite right and reached out to us about it, but at least one client (that we know of) was tricked into temporarily giving staff account access to the scammer. As they are creating staff acc…

@Lisa That is really scary. I wonder what type of permissions they are requesting, as they could take a client hostage by exporting and holding data ransom, or worse, scraping customer data and exploiting them.

In my case, I have reported this to Gmail, and since then, clients haven’t received these emails. I think Google has blocked his email. They were emailing through " info.clovecode@gmail.com " I have done my own research and found their WhatsApp number and locations, if the Shopify team needs it to …

[image] voltage: This issue was a major discussion point in the Shopify Partners Slack group before it was closed, and it urgently needs attention from the Shopify Experts team. This also happened to 2 of my past clients this week. One of the merchants paid for the scammers “services” and the…

[image] Lisa: … at least one client (that we know of) was tricked into temporarily giving staff account access to the scammer. Kinda seems like partners need a pincode system too. Or that there should be more provenance in access requests such as branding, clearly printing partner id numbers…

The first thing I have done is to ask merchants to mark their emails as spam. The next thing that I did was to report the Gmail account to Google. Report a Gmail account for abuse .

Thanks, yes I did this too, I find clients had a hard time downloading emails to send to get the header.

[image] voltage: had a hard time downloa Actually, I emailed the scammer, and they replied to me, and through that, I got the email header.

This has been happening to me for the past few weeks, it’s absolutely frustrating. Some of my clients have fallen for the scam and have been bombarded with emails asking for payment of at least £650 for the audit and to give them access to their account. I actually replied to their email and was in …

Urgent: Experts Directory - Fraud/Phishing Scam & Impersonating Shopify Experts

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voltage November 3, 2025, 5:23pm 8

@Vikrant_Sharma Where do you report the gmail addresses? The thing is for us, they have at least 3-4 of them.

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Urgent: Experts Directory - Fraud/Phishing Scam & Impersonating Shopify Experts

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