When I submitted a review request, I get a reply with:
Usage of Asset API is prohibited as part of the Built for Shopify program. Please update your app to use Theme App Extensions only. Please see this documentation to learn more.
But I got an exemption before. How can I handle this case? The request review form doesn’t have an option too.
I can’t reply to the Shopify noreply email
Hey Benny - checking with the internal Built for Shopify team on this!
Hi again Benny,
If you have a valid exemption, you can proceed with your application. You should not be prevented from applying by the Asset API usage.
Thanks, Liam. Great to hear that. Do you mean I can contact the reviewer later or my app exemption status can be automatically detected later? Coz I have been receiving this feedback for a few times. And I have no way to reply
What’s the name of your app? I can take a look.
@Benji_Yang My app is called BYOB.