Webhook errors: “No response from app Error” appearing recently, 2–5 times per day

Webhooks and Events
1

Hi everyone,

Over the past week, I’ve started seeing some webhook delivery errors in my Shopify app with the same message:

“No response from app Error”

It happens around 2–5 times per day. I don’t remember seeing this before.

My app has a pretty low webhook volume, around 3,000 webhooks per day. I also use a separate server only for handling webhooks. The mean response time is around 300ms, and I checked CPU never goes above 6%, and RAM usage stays below 30%.

So I’m not sure if this is an issue on my side or something else.

Has anyone noticed similar webhook errors recently?

2

Hey @parker, do your delivery logs in the dev dashboard offer any other clues?

3

Hi, thanks for your reply. But I think the problem truly came from my server.