Why can't I reply to the feedback email?

When I apply for BFS, I get rejected again. This is a part of the reply:

  1. Make any updates needed to resolve the issues above. Use the following resources for assistance:

If I don’t want to expose my app private information, what can I do? I don’t want to post publicly on this community. The email was sent from noreply@shopify.com

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Write email or chat to Shopify support via the Partner Dashboard

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