One of our merchants based out of French Canada noticed that the “Estimated Arrival” field was missing in their Shopify Purchase Order page. Bizarrely it vanished from their old P.Os also. As of 5 days ago.
When they reached out to Shopify Support, they got the below response:
Shopify just told me that they have migrated to this form of purchase order and that they will no longer have the estimated date of arrival. I’m just one of the first to get the new version but everyone will be affected. They told me that they cannot reverse back to the previous version. They are opening a ticket to see if they can improve that in the future
I don’t see any announcement in developer changelog or the shopify changelog
How can a crucial field like this be removed without notice, replacement or warning?
An important aspect of a purchase order is the date it will arrive at the shop location. At a simple level it allows store staff to check whether an incoming inventory is on track or delayed. At the planning level , stores that use inventory forecasting apps like ours factor in multiple incoming inventory arriving on different dates to ensure they are adequately covered.
Can someone from Shopify team confirm if this was a bug that will be reversed soon?
If not a bug, can someone explain the rationale – is this arrival date being moved elsewhere? is Shopify P.O page itself being sunset or is there a Shopify P.O api in the horizon?
Was any merchant feedback taken before making this breaking change overnight?
Any clarity appreciated given back to back disruptive changes to inventory like Stocky sunset, inventorySetScheduledChanges removal and now this.
P.O page expected:
New P.O page design that is being rolled out : without Estimated Arrival Date
