Why have all of our stores fallen out of access in Shopify Partners?

[Alan_G]

Hi again, just responding here publicly after working with Arnar in DMs. This is currently expected behaviour. Shops will “dissapear” from the active list in your partner dashboard if a collaborator from your partner organization hasn’t logged into a shop within 90 days. There’s a bit more information on that here in this thread:

If a collaborator user hasn't logged into your store within 90 days, then their access will automatically expire

Hi, This is expected behaviour, as a safety precaution and to prevent stores from having many inactive collaborator accounts. I can connect with the relevant team with this feedback though. As a workaround you could record times for when you need to log into stores that you are continuing to collaborate with.

I will be setting up a feature request on my end so , so if any other folks are reading this thread, please let me know if I can add anything to that feature request report and I’ll do my best to advocate on my end here for any requested changes.