If a collaborator user hasn't logged into your store within 90 days, then their access will automatically expire

This is a huge PIA. I have clients who may not need my help for more than 90 days but when they do we have to go through the whole procedure of me telling them how to find the collaborator code to provide me so I can request access to their store again.

Hi,

This is expected behaviour, as a safety precaution and to prevent stores from having many inactive collaborator accounts. I can connect with the relevant team with this feedback though. As a workaround you could record times for when you need to log into stores that you are continuing to collaborate with.