@jzaz Following up again on our pending Shopify app review from here - Longer App Store Review Times: What You Need to Know - #50 by Umar_Faiq
Whilst this new step is a step in the right direction, it still doesn’t help us much as our app is already under review.
It has now been nearly 20 days since our last post, and we still have no clear update, no resolution, and no timeline from Shopify.
This review is about to reach a 3 months mark since our initial submission. We completed the required OAuth migration work, submitted the updated app, and addressed review feedback promptly from our side. Despite that, the review remains stuck.
This is not a minor delay anymore. It is a serious business blocker.
Before this migration, we were consistently seeing 300+ new Shopify connections per month, sometimes 400+. Since this review delay, that has dropped closer to 200/month, with some months even lower — roughly a 40–50% decline.
Our customers and their businesses are paying the price for this delay.
At this point, a vague “under review” status is not acceptable. We need this escalated immediately, with a clear answer on what is blocking approval and when this will be resolved.
Please treat this with the urgency it deserves.