Hi all,
Our app has recently been assigned to Ads category hence our app is required to have 30 active installs have connected pixels as a requirement to keep our BFS status.
The thing is, we have implemented the web-pixel-extenstion to our app back last Sunday (July 13). We are very sure that we have more than 30 active shops have connected pixel since that day, and the number is growing.
However, until now, 4 days since we have implemented that extension, the status of 30 active installs have connected pixels remains unchecked.
Anyone helps me to understand how much time I should expect to see it become checked? Or I am doing something wrong?
Thank you very much.
Yuming.
Hi there, it’s likely you are correct that you have 30 active installs with connected pixels.
There is an issue related to the Ads category requirements that we are fixing right now, which is likely what the issue is.
There are two requirements for the Ads category:
- 30 active installs have connected pixels
- 30 subscribed customer events
The latter of the above is not displaying properly but is mentioned in shopify.dev. We’re in the process of fixing this such that it displays correctly.
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Hi Benji,
I remember I talked with you once, very long time ago, we have had an email correspondence at that time, I remember your name. Nice to see you again here, just like an old friend. Thank you very much letting me know about the issue you are fixing.
There is one thing I want to know.
I can only see one requirement on my app’s BFS submission page, which is 30 active installs have connected pixels.
But you mentioned 30 subscribed customer events is also a requirement.
To have both requirements satisfied, the only thing I need to do is to use this API webPixelCreate - GraphQL Admin to activate the web-pixel-extension and subscribe to one of these events Web-pixels-api standard-events in the javascript inside the extension.
Am I correct?
Yuming.
@YumingShen the name did look familiar!
Yeah we’re working on fixing the BFS submission page to get this to display correctly.
You are correct on what needs to be done.