Broken app installation

When installing our application to the test store, OAuth process occurs. At the same time there are no problems with our backend, we successfully receive access_token and successful response for paymentsAppConfigure. Only the “Install” button is visible at the payment method settings at the same time. What could be the problem?

Only the “Install” button is visible at the payment method settings at the same time. What could be the problem?

This isn’t an OAuth problem, but it’s related to the registration of your payment provider to Shopify.

I recommend recategorizing this topic so that you have the best chance of having it reviewed by the right Shopifolk and Partners that are familiar with paymentsAppConfigure mutations and it’s side effects.

So, which category should I choose? “Partner Discussions” or “Extensions”?

Perhaps you could share more details about what your app provides?

Without more context I’m not sure how to help.

Payment providers app. Creates a payment extension. Developed according to this documentation https://shopify.dev/docs/apps/build/payments/offsite/use-the-cli?framework=remix

Got it, that makes sense.

There might be a Payments tag under the Extensions category that would be the best fit.

But this issue most likely isn’t related to OAuth at all.

The problem was solved by changing the browser

Hi, can someone explain how this can be solved by a changing the browser?
we have the same problem but we are doing all the redirects on a server side so browser should not have an affect on this.