[Bug] Shopify ads relevance scrore is not correct

Shopify App Store
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Our app Rubik Combined Listings is the combined listings app but Shopify ads relevance score says “combined listings” keyword is not relevant to our app.

The keyword is our main keyword. It is in the name, in the subtitle, in the description, basically everywhere.

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I feel like there is some kind of bug in the relevance score calculation algorithm. Can someone from the team please take a look at this case? This is not fair and is probably causing us to burn unnecessary money.

This is the ad ID: 66790

3 Likes
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We have the same exact issue with our app. Size Chart is HIGH. Size Recommender is LOW. Even though both our outlined. My gut tells me it is based on CTR and install rate. It isn’t about the app listing itself.

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Thanks for sharing this @Zachary_McClung. In this case, it is never correct for new apps.