Has anyone encountered a situation where the partner payout amount does not match the subtotal in the exported CSV file?
The last three payouts have all had this situation. They are all slightly off, by about 0.5 to 1 dollar. The main issue is that I need to use the CSV details for reporting, so the total amount reported each time is incorrect.
I’m sorry, I can’t directly send my data for you to check, but I hope Shopify officials/you can check it yourself.
Partner payout discrepancies need investigation from our support team since they can access your financial data directly. Reach out through the Help Center while logged into your Partner organization (not a dev store), so they can compare the payout amount against the CSV export details.