Yes it is accurate that you go to the end of the line in my experience.
Hey @MarkT I’ve got a genius billion dollar idea for you. How about just updating the “It can take up to 2 weeks” from the email and interface. I’m sure that would save you a lot of angry customers…
Hey Mark,
Why not recruit more folks in your team to expedite the review timelines? That’s the only solution to this and yet Shopify failing to actively acknowledge - that isn’t good. Lack of resources to manage the demand isn’t a problem of the developers.
Let me know your thoughts on this.
Our waiting time has also exceeded 1 month. Waiting patiently.
how many days did it take finally?
@MarkT Have you folks done anything about the backlog? Why not hire a few more folks?
We received approval for our first app on February 20 after submitting it on January 30. During that period, there was no communication from the Shopify team, and after approximately 21 days of waiting, the approval was granted.
For our second app, it has now been over three weeks since submission, and we have not received any updates so far. This level of delay can be quite stressful, especially without any visibility into the review status.
It would be highly beneficial if there were a more transparent process or regular status updates to keep developers informed during the review period, rather than having to wait for an extended time without any communication.
Just chiming back in - Submitted shopperGPT on Feb 8. Reviewed and rejected on March 4th due to an Incognito mode install bug. Fixed and re-submitted same day.
since then. Today is our 2 month anniversary since submission!
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Anyone else in the queue for 60 days? We should start a leader board!!! ![]()
Hmmmmm, discouraging to say the least. Submitted my app over a month ago and it hasn’t even been looked at. What makes it worse, I am a one man team and this is a large app which took me about 10 months to build, and I was pretty excited to submit it but after reading all these post from everyone, makes me realize we are in the same boat.
@MarkT Posting here about the ongoing issue affecting new Shopify connections for our platform.
Prior to January, new Shopify connection volume was consistently in the 300+ per month range, at times reaching the 400+ range. Since the required move from the legacy app flow to OAuth, and while our updated app remains pending review, new connection volume has fallen significantly — now averaging closer to the 200 per month range, with some months trending even lower.
That amounts to an approximate 40–50% reduction in new Shopify connections.
The most concerning part is that the initial app submission was already done more than two months ago after completing the required migration work on our side. And the review pointers were also addressed promptly from our end within few hours.
Despite that, the review is still not complete, and our customers continue to bear the impact of that delay.
A review timeline of this length is deeply disappointing given the direct effect it is having on real businesses trying to connect Shopify with our platform.
This back-and-forth has gone on far too long. It is no longer a minor delay. It is a prolonged bottleneck with clear business consequences.
Please have it looked into at the utmost priority.
350k+ lines of code for me, 1.5 years. ![]()
Hi ppl, Any news on this?
We literally passed from 1 week of waiting to like 2-3 months without any updates for each submitted new apps.
During 2024-2025 we could submit and publish even in 4-5 days. From day 0 of the submitting, 3-4 days reviewer and 48h to the publishing. From a monday to a friday i could have my app published on the same weekend.
Now it’s like we cannot have neither a reviewer assigned after 2-3 months.
Is AI killing it? Are they receiving an oversubmissions volume due to AI coding and less barriers?
Hi,
I submitted an application with ID 331736514561 on March 12th.
Still no news. Support is giving me the runaround, telling me each time that an additional 7 days is required.
But still nothing. It’s extremely frustrating.
March 9th here been in “We’re assigning a reviewer to your submission” for over a month
Maybe Shopify could create a bot to do early testing? That bot could then also take in replies and do the grunt work of testing? That or hire more testers. The delays seem to create problems for Shopify, Shopify partners and Shopify customers.
Same happened to me, my app was reviewed within 7 days, an issue was found which I resolved immediately (same day), and now I have gone to the back of queue and has been almost 4 weeks since being seen again.
@MarkT Too much time for first review, what are you guys doing about it? And why doesnt shopify hire some new talent to overcome this situation, partners are getting frustrated and pushing back their deadlines just so shopify can work on their backlog
Their should be a priority system for old Shopify partner like more than 5 years, more than 10 years old and more than 15 along with BFS badge as well.
New partners get the same stuff that the older one are getting which is a bit disappointing.
Yes, THIS. We need to connect multiple independent client stores to our systems through API and having to go through a public app has been a huge amount of work and time with no real benefit. We too are now in the months-long cycle of review/approval…
@MarkT It’s been almost 2 months since your post, what was done to improve this issue?
4 weeks since our initial app submission and not a single status update.