Today I checked the Payouts page, and found that the payout status is failed. It seems like many other app / theme developers are seeing the same thing as well (from their Twitter)
Is there any issue or any action we need to take on our side?
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It failed for me to, i re-tried it and it’s in pending state.
I noticed this on our partner account as well yesterday, I checked again today (Mar 8th) and the ‘failed’ badge was gone without us having taken any action.
Hi folks,
Thanks for flagging this here - the issue was resolved and you should see your payouts as expected.
Has this issue been resolved?
We have also been experiencing payment status remaining “Failed” during the same period.
[What I have tried]
・On March 7th, I contacted Shopify Partner Support , but the problem was not resolved, and the cause is unknown.
・On March 13th, I checked with the bank if there were any issues or system changes, and they responded that there were no problems or logs related to the account
・On March 14th, I re-entered the bank account and re-requested payment, but the payment status still failed
I am very troubled by this issue. Are there any other ways to resolve this problem?
DMing you now about this Kyoshi