Hi,
We noticed a regression with the new dev dashboard. The collaborator access request flow is broken for organizations with an app installed on a merchant’s store.
Your docs state this should work without a collaborator request code: Collaborations
This was first flagged here: https://x.com/yeramianm/status/2044930873955397875
Can you confirm whether this is a known issue and when a fix is expected?
Thanks,
Tom
Also, I’d like to share two additional bits of feedback:
It looks like an email is no longer sent when the collaborator access is accepted. In my experience, merchants often do not reply to confirm they accepted the request so this email was very useful and streamlined the process.
When there is no store found in the dev dashboard collaborations search, it would be very helpful to have a simple way to request access for this store:
Currently, you have to click Request store access and then type in the myshopify domain again. Perhaps you could prefill the domain when clicking the button from this page, or add a link to request store access from the “No stores found” results section:
Thanks,
Tom
Thanks for raising @tdavies. I can confirm the Collaborator access requiring a code with an app installed on the shop bug is being fixed this week.
Good input on your other points, we’ll take a look into it.
Excellent. That’s great news. Little quality of life things like this really add up to make a big positive impact so I appreciate it.
Thanks @Andrew_Shopify 
We have been encountering the same issue across multiple clients, so this bug fix is eagerly awaited by our team as well 
Is there any update on this?
Thanks, @Andrew_Shopify!
We’ve only start seeing this bug yesterday.
Shouldn’t they wait to roll the new version before they release it with this critical bug?
We’re on it - new fix coming soon.
Its still not working
Andrew_Shopify
Should be fixed now!
It’s still not working. I’m facing this issue because the https://partners.shopify.com/ Dashboard redirects to the dev.shopify.com Dashboard. The problem is in the dev.shopify.com dashboard when I add the store URL, there is no option to enter the collaborator request code, and the “Request Access” button always remains disabled.
my problem is that you can see the request button in stores,but you see 0 information about the store beforehand, such as plan, if the app is still installed, email, phone, etc..
@Andrew_Shopify Under the old UI, you could paste in a store’s main URL/domain into the “Store URL” field and it would still work. Now it seems you can only do it using the .myshopify.com subdomain of the store. It was really handy not to have to look this up. I’m curious whether this change was intentional or an oversight. If we could have it back it would be nice.
