Hi All,
I just tried to export the CSV of the payout from partner dashboard but the value is completely broken. Can you please have a look at it once. I’m talking about Export CSV button after going into the details of that particular payout .
After clicking this button email came to download the csv file, but that file is totally broken. Pleae have a look at it and fix it.
Hi,
Could you please check the exported CSV file and see if there are any columns that might contain invalid or unexpected data?
Sometimes I encounter similar import issues as well. In those cases, I usually remove the columns mentioned in the error message and then try importing the file again.
If you suspect a particular column is causing the issue, please try removing it and see whether the problem persists. This may help identify the field that’s causing the CSV to break.
Let me know how it goes.
Thank you!
It’s more like this CSV is broken. It used have much less rows than actualy payout data so there is some problem with CSV export.
Hi @roshanbh
thanks for reaching out.
To look into this further, I’d recommend you reach out to our Support team through help.shopify.com and create an authenticated ticket. It’s hard to troubleshoot the issue further without exporting the specific CSV file you’re having issues with in your partner org on our end.
Thanks!