SKU for custom item in a draft order is not displayed and retained correctly

GraphQL Admin API Troubleshooting
1

Since 10 September 2026 (according to merchants using my apps) , Shopify Admin interface has updated, and the SKU for custom item is not displayed in Admin.

issue1
issue1990×846 53.3 KB

issue2
issue2740×382 28.5 KB

Also there’s a sneaky breaking change by Shopify (I am so tired, can Shopify QA better?) , if the draft order contain custom item with custom SKU , and I add product (or remove product) to the draft order and save (using the Shopify Admin UI interface), the SKU for all custom items then GETS RESETED TO NIL , and as the SKU is not displayed on Admin, this caused the resulting paid order to omit the custom SKU specified for custom items, which are crucial for order processing.

Please fix this as soon as possible, thank you.

2

Are there any Shopify staff that are on this issue yet?

3

We are seeing a similar issue: Draft order page overwrites tags and attributes written by an admin action extension (since ~10 Sep)

4

Hey folks, we have reproduced the issue and a fix is on its way.

5

Hi David, will this fix be deployed today? This is affecting us shipping orders.

6

Thanks @David-Shopify - this is causing operational problems for our merchants, are you able to provide a timeline for the fix please?

7

This issue should now be resolved.