Support chat issue

Hello all There,

Hope you doing great and healthy!

I am trying to connect support team from my merchant account but its not working. I have tried all the possible things like I have clear all the cookies, try different browser as well but all the time loading screen displaying and i am facing this issue since 2 weeks!

is this Shopify glitch or issue is from my side?

I dont know what I need to do and please help me for this!

thank you in advance!

Mayur | Visiontech Digitalcare LLP.