I am getting this error, while i try to install app on specific store, i am working in nodejs from my end every thing is working fine, app is installing on some store and not on some stores, i created 4 development stores in shopify 2 are non-transferable on that store app is installing, 3 store i created for test on this one also app is installing and the 4th one which i created for client and can be transferable on this store getting this error :
The installation link for this app is invalid
I did not get any solution for this, and did not get any blog or help from shopify cummunity. why i am getting this error also same error come on client side when they try to connect their actual shopify store, we are on same page here, where we getting this error
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Hey @Ramesh_Bissu
Can you share more about how you are generating the installation link for the store? Are you using the custom app install link from the partner dashboard or another method.
My assumption here is since custom apps can only be installed on a single shop, that since the 3rd shop you used for testing is possibly in a transferrable state that could be blocking the installation on your 4th shop that is also transferrable. To test this and confirm, can you test uninstalling from the 3rd shop and then try the 4th shop again to see if anything changes.
If the error persists, make sure that shop 4 is the shop that is listed in the distribution settings in your partner dashboard. Once this is set it can only be installed on that shop:
We have a stiled ecommerce app from where we have a pop up for merchants where they can enter their shopify domain and the at backend we had Oauth authentication and callback/redirects, when merchant enter their url they redirect with url : https://${shop}/admin/oauth/authorize?client_id=${process.env.SHOPIFY_API_KEY}&scope=${process.env.SCOPES}&redirect_uri=${process.env.SHOPIFY_REDIRECT_URI}&state=${state}
This url is where they redirect from and come to this url :
https://admin.shopify.com/store/teststiled2/app/grant?access_change_uuid=2b0a7015-d08c-4a86-887e-2666c7334a67&client_id=c824cffdc19f8bd48630f098e383130c
And here we could not install the app to their shopify store. Are we need to publish this app ? why its not installing and why we are getting these issues ?
(attachments)
here is the video of connection to shopify with our product.
How we install the custom shopify app to client’s shopify store ?
(Attachment stiled-shopify-connect.mp4 is missing)
Can you Reply Quickly we need to solve the issue urgently
Thanks for sharing that. It looks like the video didn’t come through, but based on what you have shared, I would recommend reviewing our documentation on app distribution. Custom apps can only be installed on a single shop. To install the same app on multiple shops it will need to be built as a public app and go through the app review first.
Hi Kyle,
Is there any way to be whitelisted so that my custom app can be installed in more than one shop? If so, let me know who to contact. Thanks!
Hey @Angel_Guerrero, currently the same custom app can only be installed on multiple shops when the shops are part of the same Plus organization. Install custom apps on multiple Shopify Plus stores - Shopify developer changelog
