[Urgent] Our ui extensions doesn't show in the list

Extensions
1

Recently, some merchants reported that they’re unable to add EasyTeam UI extensions because EasyTeam is missing from the available apps list (when clicking “Add Tile > App”).

They’re using POS v10.1.0 on iPad (10th generation) with iPadOS 18.4.1.

Our UI extensions use the following versions and are working as expected for other customers:

"@shopify/ui-extensions": "2025.4.0",
"@shopify/ui-extensions-react": "2025.4.0",
1 Like
3

Hey @nirtayeb, I see it has been a few days since you posted. Are you still seeing this issue?

4

@KyleG-Shopify Yes, our customers still experiencing it.

5

Thanks for confirming. I’m looking in to that for you and will reply once I know more.

6

@KyleG-Shopify any update here?