App review delay - taken over 20 days!

[Inrays_Tech]

Hello Shopify Team,

We submitted our app “inback: Loyalty & Rewards” for App Store review on February 21, 2026.

The Partner Dashboard still shows the status:
“Submitted – We’re assigning a reviewer to your submission.”

It has been over 3 weeks and we have not received any review updates or feedback yet on our email or partner dashboard.

Could you please let us know the current status of our submission and if anything further is required from our side?

Thank you for your assistance.

[Luke]

There is currently a high submission of apps so delays are to be expected, more info below:

Longer App Store Review Times: What You Need to Know

Developer Community We’re seeing more of your submissions than ever, apps that solve unique problems for merchants, and we’re genuinely excited about what you’re building. That said, we want to set expectations: review times are longer than usual right now, and we apologize for the wait. We’re actively investing in improvements to the application process. We’ll keep you updated as those changes roll out. In the meantime, a few reminders: Your submission is in the queue Every s…

[Inrays_Tech]

@Luke

There is currently a high submission of apps so delays are to be expected, more info below

Could you please advise if there is an estimated time period within which we may expect the review result?

[Luke]

All the information available is in the shared post. Please be patient.

[myappsmarket]

@Luke @Inrays_Tech You talk about 20 days, but my friend has been waiting for a month. Same problem, but no solution yet. Whenever he talks to the team, he only gets one answer: wait for patience. Please be patient.