App review submitted emails received. But reviews not going live on app listing

We’ve received “App review submitted” emails over the last 2 weeks, but they don’t seem to be publishing on our app listing page. Any support would be much appreciated.

Hi Daniel,

We’ve made changes to the publishing process - reviews from shops on trial plans will not be published until they switch to a paid plan. So this is likely why you’re not seeing these appear immediately.

Got it, thanks for confirming Liam