Grey Manage Button When Trying to Transfer Client Store

Short description of issue

Can’t Transfer Partner “Client Transfer” Store

Link to Shopify Store

Reproduction steps

Stores > Client Transfer > Actions > Transfer Ownership takes me to the setting tab all the way to the bottom where I am supposed to press a Manage button. That button is greyed out.

Additional info

This is indeed a client transfer store. It’s on a free dev plan, there are no developer previews and no paid plan is activated.

What type of topic is this

Troubleshooting

Hi @Danilo_Cuellar, can you reach out to Support through the Partner Dashboard? To help you with properly this we’ll need to be authenticated to access information about your Partner organization and the linked shop. Thanks!

I got it figured out. I ended up redoing the creation of the client transfer store. It was a pain to have to go through that but I really couldn’t wait. Looks like the transfer process is finicky and sometimes this happens.

If anyone knows why this happens I would love to know so I can avoid it in the future.