I used to be able to Check this option when viewing a Merchant’s store to access the apps they have installed [Screenshot 2025-12-15 at 12.26.35 PM] But now even after the request is accepted the apps permission does not look like it gets applied, this has happened to me 3 times already. Anyone e…

Hi folks - this should be resolved now.

Hi @Darian Are you still seeing this issue? I believe it was a temporary issue that should be resolved now.

Hi @Liam-Shopify , can confirm that we are still seeing the issue within the past 30m.

Hello, @Liam-Shopify Same here in our partners as well.

Can confirm that we are having the same trouble. Cancelling the collaborator account and then re-sending doesn’t work either.

Hello @Liam-Shopify Also when we select all the scopes, the users accepts and then we still doesn’t have access for apps.

Happening on my end as well, last happened 1 hour ago. From this tweet, it seems like on Merchant’s end, the “Manage and install apps and channels” are automatically disabled on the permission screen, even when we requested for apps permission. [image] Vitali @v_d_mw Hey @ShopifyDevs …

Thanks folks - we’re investigating this.

Hi again folks - while we’re investigating this issue, there is a possible workaround described here: [image] [BUG REPORT] Serious problems with collaborator access requests Authentication & Access Hey @Jonathan_Kruse , I requested the merchant to create a new…

Update: we’re in the process of releasing a fix for this now

[image] Darian: mission does not look like it gets applied, this has happened to me 3 times already. Anyone else experiencing th I’ve also been bumping into this problem over the last week or so on multiple stores. Shopify Support didn’t appear to be aware this was an issue for other Partners…

View Apps Permission for Collaborator Access Request not Working

Authentication & Access

Liam-Shopify December 17, 2025, 10:11am 9

Hi again folks - while we’re investigating this issue, there is a possible workaround described here:

Topic		Replies	Views
You don't have permission to view apps Shopify App Store app-store	13	518	December 18, 2025
[BUG REPORT] Serious problems with collaborator access requests Authentication & Access access-scopes	8	672	December 18, 2025
Missing app access permissions Dev Platform dev-dashboard	5	155	June 10, 2026
Collaborator access request not giving the correct permissions Dev Platform dev-dashboard	1	110	May 4, 2026
Regression: collaborator access requests broken in new dev dashboard Dev Platform dev-dashboard	11	413	May 11, 2026

View Apps Permission for Collaborator Access Request not Working

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