Hi,
We recently submitted one of our apps for the Built for Shopify badge. After two rounds of reviews and fixes, we received the following email:
Your application for Built for Shopify status has been temporarily suspended because it hasn’t met the requirements after multiple reviews. We identified the following issues with your app:
(No issues were listed.)
This was unexpected and frustrating. In the previous submission, we were asked to fix two small issues:
- Adjust a badge color.
- Make a section dismissible.
These were straightforward changes, and we fixed and resubmitted quickly.
Now without knowing what might have triggered the suspension, we received a 90-day suspension notice - with no new issues listed. This really feels confusing.
Has anyone else experienced this?
We’d really appreciate any clarification or guidance from the Shopify team, as we’re unsure what caused the suspension and want to ensure we’re aligned with all requirements.
Thanks in advance for any insight!