Previously, when a dev store was created in the Partner Dashboard, it could be shared across staff members who had the right permissions.
With the new Dev Platform, if a staff member creates a dev store in the Partner Dashboard, even the Partner account admin cannot see that store in their list. The store is only visible to the person who created it, unless they manually add others as staff or collaborators.
Is this an intentional change in the new platform, or is it a limitation that might be addressed?
I just ran into this with a major client when we were trying to get them to do QA.
It is not solved and it is crazy to have to go in through the store itself to do anything. The whole point of the partner dashboard is to be able to manage multiple people and stores. But now it looks like we do that from the store itself!! Also the dev dash is now split from the partner dash from the point of view of app development and why? Shouldn’t everything app related be in the new Dev dashboard instead of app review forms etc being in one place and logs and app settings being in the other dashboard??
We recently noticed some changes affecting our access to development stores.
Here’s what’s happening on our end:
We’re unable to access Shopify Plus sandbox stores unless the account has the Build and manage apps permission.
The same restriction applies to test and build dev stores, which are no longer accessible without that permission.
We’re also unable to create new test or build dev stores unless the user has Build and manage apps access.
Could you please confirm if this was an intentional change? In our organization, only certain members have that permission, and it’s not ideal to extend it to everyone. It would be great if there were a separate permission specifically for creating and accessing sandbox and dev stores, since we often need to test configurations without managing apps.
@TerenceShopify Is this going to change in the future? We were previously operating under the assumption that any store created within our Partners account was accessible by Team members with access. Now it seems like it only shows stores for which you had previously logged into. Why did this change with the Dev Dashboard?
Yes - this is a temporary regression for partner organizations right now. We know it’s painful and worse than the experience we had with dev stores in the partner dashboard a few months ago and we’re working to get a fix in ASAP. We’re unifying the permissions process between partners and merchants - you can see the experience that merchants have that includes assigning users to roles that can include store access to multiple stores. This will remove the need to do individual store access from within the store, which is the partners status quo for the time being.
I acknowledge the frustration - this is painful and we’re working to make it better.
@TerenceShopify - While this issue is being addressed, we still don’t have access to some development stores which we need in order to operate. How can we get access to these stores immediately so we can unblock development while we wait for Shopify to roll out a broader fix?