New dev stores cannot have shared access between different accounts on the same organization

Hello,

I created a new dev store via the new dev dashboard https://dev.shopify.com/dashboard and my colleagues who have the same permissions on the partner’s page cannot access it. The store does not show for them at all.

When I try to change or grant permissions, I get a screen that the feature is not available.

Please check and let me know when this is fixed, or if there is smth I am doing wrong.

Hi @Jonida_Mersinllari

If you create the store from the partner dashboard instead of the dev dashboard are you seeing the same behaviour?

Hi Liam,

The stores from the partner’s page are ok, however I would like to use a dev store where I can test features such as
Checkout and Customer Accounts Extensibility
and I cannot do that on the store created from the partner’s page.

Hi again @Jonida_Mersinllari

From testing this out on my own dev store, I can add staff accounts and I’m not seeing that error message, so that doesn’t seem to be expected behaviour. DMing you for more details.

Hi Liam, thanks, it is working now, I can create a staff account.

Glad to hear it’s working now @Jonida_Mersinllari !

1 Like

@Liam-Shopify I have a dev dashboard store (created via dashboard, not partners) where other team members are not able to access it, and I can’t add them because the “Users and Permissions” settings menu item is missing.