Issue with Channel Registration for the Approved Sales Channel App

[Jan_Ther]

@iardab

What’s odd is that they specifically mentioned “a lot of requests lined up” — but it’s been weeks with no updates, and in your case, months without any progress.

It feels like these requests are just stuck somewhere in the queue with no visibility or timeline for resolution. Hopefully someone from the Shopify team can clarify why this backlog exists and how we can actually get this moving.

I have already corresponded with Liam in this thread, and it is unlikely that he will be able to assist with this issue.

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Hey Liam, Thank you for your time. Okey, i will contact the Partner support.

He advised me to contact support, but unfortunately, that did not resolve the issue. Nobody care about that

Btw, contacting support via Help Center Assistant is impossible; it doesn’t work and does nothing when i want to contact Support Advisor.